Overview
Understanding analytics in AnswerHub is crucial for tailoring data retrieval and interpreting community engagement. This article provides detailed guidance on analytics parameters, data models, and field summaries.
Information
Notes on analytics:
- Analytics services accept several request parameters you can used to tailor the type of the retrieved subset of the captured analytics data by the AnswerHub server.
- Some parameters are valid for all analytics services, while others are specific to each service.
Documentation Related to Analytics
- Find documentation related to analytics at the following links (and you can always find them through the search bar):
Allowed HTTP Requests
Data Models and Field Summary Tables
Intro to Admin Panels and Features in the Admin Console
Analytics Menu
Measure Your Community's Success Through Analytics
Best Practices for Permissions
Pre-Launch Meeting
Post-Launch Meeting
Overview of the Community Lifecycle
Q4 Community Lifecycle
Default Plugins List
Using AnswerHub As A Developer
Analytics Parameters
Common Parameters: Sampling Period and Rate
The parameters valid for all analytics methods include the time period for which you request analytics data, in addition to the sampling and aggregation rate. You can explicitly specify the time period with a start time and date, and an end time and date.
NOTE:
If you do not explicitly specify the end time and date, the system uses the current time and date.
You can also specify the time period with a normative value, such as MONTH (This value would provide the requested data for the past month).
NOTE:
When you specify the time period with a normative value, the end time is, by default, the current time and date. However, if you need to, you can also set this value.
The table below summarizes the request parameters common to all simple analytics requests:
| Parameter | Values | Example | Description |
|---|---|---|---|
|
period |
Period |
MONTH |
The length of time to retrieve data from. |
|
rate |
Period |
HOUR |
The sampling and aggregation rate for the retrieved data (bin size). |
|
toDate |
Timestamp |
3/1/10 |
The end date to retrieve data until (overrides period). |
|
fromDate |
Timestamp |
1/1/10 |
The initial date to retrieve data from (overrides period). |
We define the following values for the period parameter:
| Values | Description |
|---|---|
|
MONTH |
The last month or a monthly sampling and aggregation rate. |
|
WEEK |
The last week or a weekly sampling and aggregation rate. |
|
DAY |
The most recent day or a daily sampling and aggregation rate. |
|
HOUR |
The most recent hour or an hourly sampling and aggregation rate. |
Common Parameters: Type of Statistical Data
You can retrieve analytics information in two forms: as a time-series of the aggregate events (the activity time series) or as a relative frequency histogram.
The table below summarizes the request parameters used to control the type of statistical data to retrieve:
| Parameter | Values |
|---|---|
|
activity |
Boolean |
|
histogram |
Boolean |
Advanced Analytics Parameters
Advanced analytics parameters are essentially the same as those used for simple analytics. However, they further allow you to specify the subset of AnalyticsProvider for which you want data retrieved.
A key uniquely identifies each AnalyticsProvider. Use the keys parameter to specify, in a comma-separated list, the subset of AnalyticsProviders to consider. If you do not specify the keys parameter, the system retrieves information from all of the currently installed AnalyticsProviders.
| Parameter | Values |
|---|---|
|
keys |
String[,String] |
Analytics Data Models
ActionAnalytics Field Summary
| Field Name | Type | Example(s) | Description |
|---|---|---|---|
|
type |
String |
UserJoinsAction |
The name for the type of the action performed. |
|
verb |
String |
joined |
The verb keyword of the action. |
|
count |
Integer (64 bits) |
12345 |
The number of action events during the requested period. |
|
since |
Timestamp |
1329146113000 |
The starting date of the requested information (for example: the date of the first sampled action event). The system supplies this date by the from request parameter or from the period parameter, if used. |
|
activity |
Timestamp |
[40,90,120, ....] |
The time-series for action events. |
|
bin |
Timestamp |
60000 (1 min) |
The bin size for histogram (in milliseconds). |
|
histogram |
Integer64 |
[134,573,....] |
The histogram of action occurrences for the requested analytics. |
AnalyticsData Field Summary
| Field Name | Type | Example(s) | Description |
|---|---|---|---|
|
key |
String |
adv-active-questions |
The key or unique identifier for the AnalyticsProvider. |
|
name |
String |
Active Questions |
The human readable name of the AnalyticsProvider. |
|
activity |
Timestamp[] |
[40,90,120, ....] |
The time-series produced by the AnalyticsProvider (usually a series of actions of a specific type). |
AdvancedAnalytics Field Summary
We define the following values for the rate parameter:
| Values | Description |
|---|---|
|
monthly |
The last month or a monthly sampling and aggregation rate. |
|
weekly |
The last week or a weekly sampling and aggregation rate. |
|
daily |
The most recent day or a daily sampling and aggregation rate. |
|
hourly |
The most recent hour or an hourly sampling and aggregation rate. |
| Field Name | Type | Example(s) | Description |
|---|---|---|---|
|
analytics |
AnalyticsData[] |
[{}, ..] |
A list of AnalyticsData for each registered and requested AnalyticsProvider. |
Priyanka Bhotika
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