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Articles

  • Password Management & Security

    Overview AnswerHub offers user access via username and stored passwords. For added security, some clients may adopt strong password rules or Single Sign-On (SSO) features. This article delves into pas...

  • How to change a Username on a profile

    Overview This article provides a step-by-step guide on how to change a user's username on their profile. It is important to note that each username must be unique; duplicate usernames are not allowed....

  • How to create a new user via the Admin

    Overview This article provides a step-by-step guide on how to create a new user in AnswerHub and add them to a group. It includes instructions on entering user details, setting a password, sending a w...

  • How to Delete a Topic Using the AnswerHub Admin Console

    Overview You would like to delete a Topic (or a tag) from AnswerHub but are unable to. this guide will help you resolve the issue.   Solution Access the AnswerHub Administration console from your inst...