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Articles

  • Permissions Overview

    Overview AnswerHub uses permissions to provide administrators with the ability to fully customize each user's experience on the AnswerHub platform. By granting or revoking permissions, you are able to...

  • Groups and Permissions

    Overview The article explains that groups in AnswerHub are used to manage user permissions and control access to various functions on the platform. Site administrators can create groups to determine a...

  • Default, Inherited, and Explicit Permissions

    Overview There are three ways that permissions can be granted or revoked for a user or group. They can be set by default, inherited from a higher level in the AnswerHub Hierarchy, or explicitly grante...

  • Weight and Permissions

    Overview By default, AnswerHub will resolve conflicting permissions using explicit and inherited permission rules (explicit always overrides inherited permissions). Despite this, there will still be t...

  • Grant and Revoke Group Permission(s)

    Overview The recommended way to use permissions on the AnswerHub platform is by granting or revoking permissions for a specific group. Users should then be added to or removed from groups so that you ...

  • Grant and Revoke User Permission(s)

    Overview The recommended way to use permissions on the AnswerHub platform is by granting or revoking group permissions to create archetypes that you can then assign users to. However, there are always...

  • Reset Permissions to AnswerHub defaults

    Overview At some point, if your use case changes or you want to go back to your out-of-the-box settings, you may want to reset your permission to the AnswerHub defaults.   Information To reset your pe...

  • Permissions Frequently Asked Questions

    Overview This article depicts some of the Frequently Asked Questions about AnswerHub permissions.   Information Question: Why can’t the users in a specific group on my site access all of the spaces, a...

  • Users are not able to see a specific tab

    Overview You are not able to see a specific tab (Like the 'Administrator' tab, for example).    Information From a regular (non-admin) user's perspective, if you experience this issue, you must confir...